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Loan Services
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Improving clients’ performance through better information, cost effective resources and 30 years of experience.
Loan Services

GEMSA services over 8,500 loans totaling $120 Billion and has
achieved the highest primary Servicer Ratings from both Fitch and
S&P.  As the largest third-party commercial loan servicer for
institutional clients, we understand the importance of providing
services that are specifically tailored to each client’s unique
Chris Gaas, Managing Director 
Make the right decisions on your portfolio
  • Identify the risks and opportunities in your portfolio using complete, organized and integrated loan and property data and documents that are collected and maintained by our knowledgeable real estate and loan servicing professionals. Data and documents are easy to access online via GEMSA's Business Intelligence application Investor DataMine.
Make the most of your people, time and money
  • Deploy GEMSA’s superior technology and systems, reliable and fully compliant with all industry standards, and avoid the hassle and expense of developing them yourself. Augment your staff, full-time or project based, with GEMSA’s experienced, ready to serve workforce. Let us enable your people to serve customers, analyze data and make decisions more efficiently.
Capitalize on our experience
  • Consult GEMSA’s proven Six Sigma based process team to analyze, re-engineer, create and implement comprehensive loan servicing and data management solutions customized to your needs and requirements. Leverage our decades of experience in mortgage loan administration, technology solutions and property level analysis.